GDPR

Privacy Policy

Last updated: February 2026

1. Data Controller

H'appi β€” Ndiaye Bayonne

Email: contact@happi-bot.com

As data controller, H'appi is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR β€” EU 2016/679).

2. Data Collected

Contact data: first name, last name, email address, phone number (if voluntarily provided via contact form or by email).

Browsing data: IP address, browser type, pages visited, session duration (via anonymized analytics tools).

Service-related data: information necessary to provide our custom application development and chatbot services.

3. Purposes and Legal Bases

Responding to your contact requests and preparing quotes β€” legal basis: legitimate interest.

Providing and improving our services β€” legal basis: contract performance.

Meeting our legal and accounting obligations β€” legal basis: legal obligation.

Site improvement and anonymized audience analytics β€” legal basis: legitimate interest.

4. Retention Periods

Contact data and commercial exchanges: 3 years from last contact.

Contractual and accounting data: 10 years (legal obligation).

Anonymized browsing data: maximum 13 months.

5. Hosting and Security

All your data is hosted exclusively within the European Union (Scaleway – France, and/or Hetzner – Germany/Finland).

We apply technical and organizational security measures: TLS 1.3 encryption in transit, AES-256 at rest, MFA-restricted access, daily encrypted backups.

No data transfers are made outside the European Union.

6. Your Rights (GDPR Articles 15–22)

Right of access: obtain a copy of your personal data.

Right of rectification: correct inaccurate data.

Right to erasure: request deletion of your data.

Right to data portability: receive your data in a readable format.

Right to object: object to certain processing activities.

To exercise these rights, contact us at: contact@happi-bot.com

If your complaint is unresolved, you may contact your national supervisory authority (e.g. CNIL in France).

7. Cookies

This site uses only strictly necessary technical cookies for its operation. No advertising or third-party tracking cookies are used.

Audience analytics, if used, are performed in an anonymized manner without transmission to third parties.

8. Amendments

This privacy policy may be updated. Any material changes will be notified by email to existing clients.

Last updated: February 2026.

For any questions about your personal data:

contact@happi-bot.com
Privacy Policy β€” H'appi | H'appi