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8 min read

·April 3, 2026

Mobilier de France: −65% after-sales calls with our bot — real case study

How we deployed the Mobilier de France SAV-Bot in 14 days. P0-P3 ticketing, photo upload, multilingual FR/EN/AR/IT/DE: real numbers and deployment lessons.

H'appi Team

Product & Engineering

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Product

7 min

Happi Secretary: 24/7 AI voice receptionist with Vapi.ai + ElevenLabs

Latency < 500ms, live appointment booking, sentiment detection, Claude-powered post-call summaries — everything our voice AI stack can do for your business.

3-phase lead qualification: the system that boosts conversions by 34%

Identification → Qualification → Conversion. The H'appi pattern built into every bot, born from the INnatural project. How it works and why it outperforms generic chatbots.

Claude vs GPT-4o in 2026: which AI for your business chatbot?

Why we chose Claude (Anthropic) as our reference model — a comparative analysis on business understanding, French language, post-call analysis and cost-efficiency.

How to measure an after-sales chatbot's ROI before buying

The 4 metrics that matter (cost avoided, hours freed, NPS, resolution time) + a tested formula from the Mobilier de France case: from 2.5 days to 4 hours.

From HTML demo to production bot: our 14-day deployment method

D1-D3 discovery, D4-D8 dev, D9-D12 integrations, D13-D14 production. The H'appi lean method, applied across 17+ projects in 11 sectors — no bad surprises.

GDPR + AI Act 2026: deploying a compliant chatbot — complete checklist

French/European hosting, consent management, right to erasure, AI Act category 2 obligations. Everything a compliant deployment requires with our stack (Scaleway, Hetzner).

February 5, 2026

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Insights, guides and trends

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Mobilier de France: −65% after-sales calls with our bot — real case study

Happi Secretary: 24/7 AI voice receptionist with Vapi.ai + ElevenLabs

3-phase lead qualification: the system that boosts conversions by 34%

Claude vs GPT-4o in 2026: which AI for your business chatbot?

How to measure an after-sales chatbot's ROI before buying

From HTML demo to production bot: our 14-day deployment method

GDPR + AI Act 2026: deploying a compliant chatbot — complete checklist

A question?We'll answer.

A question?
We'll answer.